Welcome to Tilining! We appreciate your trust in our services. Please read these terms and conditions carefully before engaging with us. By using our services, you agree to be bound by the following terms and conditions:
- Scope of Services:
- Tilining offers a range of home maintenance services, including Washing Machine Repair, Plumbing Services, Electrical Services, Painting Services, Aircon Servicing/Installation, Door Services, and Window Repair or Replacement.
- Service Requests:
- Users can request services through our website or mobile application.
- We reserve the right to decline any service request at our discretion.
- Appointment Confirmation:
- Upon receiving a service request, we will confirm the appointment details via email or SMS.
- It is the user’s responsibility to provide accurate contact information.
- Service Charges:
- Service charges are based on the type and complexity of the service requested.
- All charges will be communicated to the user before the service is provided.
- Payment:
- Payment for services can be made through our online platform.
- Invoices must be settled within the specified timeframe.
- Cancellation Policy:
- Users can cancel or reschedule appointments up to 24 hours before the scheduled time.
- Cancellations within 24 hours may be subject to a cancellation fee.
- Service Warranty:
- Our services come with a limited warranty period. Please refer to the warranty section on our website for details.
- Liability:
- While we strive to provide reliable services, Tilining is not liable for any damages or losses arising from the use of our services.
- User Responsibilities:
- Users must provide accurate information about the service required.
- Users are responsible for ensuring a safe and accessible working environment for our service providers.
- Privacy Policy:
- We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
- Feedback:
- We welcome your feedback on our services. Please contact us with any concerns or suggestions.
- Changes to Terms and Conditions:
- Tilining reserves the right to modify these terms and conditions at any time. Users will be notified of any changes.
- Governing Law:
- These terms and conditions are governed by the laws of [Jurisdiction], and any disputes will be resolved in the courts of [Jurisdiction].
By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at [help.tilining@gmail.com].
Thank you for choosing Tilining for your home maintenance needs!
